Parcel Collection.
Managed with Structure.
TrackIt Courier Services is a platform for courier companies and collection point operators — built to manage the full parcel lifecycle, staff operations, and customer collection events across one or many locations.
Every Status. Fully Tracked.
TrackIt Courier Services manages the complete parcel journey from registration to final handover.
When integrated with Lupa Marketplace, a Collected for Last Mile status automatically triggers a rider allocation.
Platform Capabilities
Built for operators who need reliability, auditability, and scale.
Full Parcel Visibility
Every parcel is tracked from the moment it's registered through to customer handover. Operations teams and customers always know where a parcel is.
Secure Customer Collection
Customers collect their parcels using a unique code or QR from their phone. No parcel leaves without verified handover — reducing losses and disputes.
Multi-Location Management
Run one collection point or a national network of branches under a single account. Each location has its own staff, operations, and reporting.
Centralised Staff Control
Define what each team member can see and do. Managers oversee their branch. Executives see the whole operation. Everything stays organised as you grow.
Batch Dispatch & Manifests
Organise outbound shipments into managed batches with sign-off workflows. Full dispatch records kept automatically for operations and compliance.
Connected to Lupa Marketplace
Collection points registered on TrackIt Courier Services automatically receive Lupa Marketplace orders. Status updates flow between platforms in real time.
Built for Every Level of Your Team
From branch staff to company leadership — everyone has the right level of access and visibility.
Integrated with
Lupa Marketplace
TrackIt Courier Services collection points can be registered as Lupa Marketplace pickup locations. When a buyer chooses pickup delivery, the order flows automatically into TrackIt Courier Services — the parcel is tracked end to end, and payment is released once the customer confirms collection.
Operators in the Lupa network receive orders directly from the marketplace. Both platforms stay in sync throughout the parcel journey — no manual coordination required.
Buyer selects Pickup Point delivery on Lupa Marketplace
The order is automatically registered at the selected collection point
Collection point staff receive and log the parcel on arrival
Buyer is notified and collects using a secure code from their phone
Collection is confirmed — payment is released and the order closes
Two Interfaces. One Platform.
Staff on the ground. Management in the office. Both connected.
TrackIt Courier Services — Android
For branch staff on the ground — receive parcels, verify customer collections, update order status, and manage daily branch operations from a mobile device.
TrackIt Courier Services — Dashboard
For managers and company leadership — full operational overview, branch performance, parcel tracking, dispatch management, and team administration.
Ready to Run Your Collection Network?
Whether you operate a single pickup point or a national courier network, TrackIt Courier Services scales with you. Reach out to discuss how we can set up your organisation.